Frequently asked questions
Is the product cruelty free?
Absolutely. The Essential Mascara is Vegan, Cruelty Free and never tested on animals.
What is the mascara made from?
Ingredients: Water, Polyurethane-35, Glyceryl Stearate SE, Stearic Acid, Glycerin, VP/Eicosene Copolymer, Saccharum Officinarum (sugar cane) extract, Synthetic beeswax, butyrospermum parkii (shea) butter, PVP, Palmitic acid, Tromethamine, Coconut Alkanes, C18-36 Acid Triglyceride, Phenoxyethanol, Mica, Sodium dehydroacetate, Xanthan Gum, Disodium EDTA, Panthenol, Coco-Caprylate, Caprylyl Glycol, Ethylhexylglycerin, sodium, hyaluronate, Iron Oxides
Is the mascara vegan?
Yes! Our mascara is vegan.
When will I get my order?
Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 1 to 2 business days once credit card authorization and verification have been completed. Orders placed on Saturdays and Sundays will begin processing the next business day. All orders are shipped via USPS or UPS. Shipping methods may vary depending on the final destination. During high-volume times such as Halloween, Black Friday, Cyber Monday, and Christmas, processing times may be longer.
What is the return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.